How to activate your geolocation service

Follow these 4 easy steps to activate on-demand location tracking on your child's phone.
1
I subscribe to the service

I subscribe to the service

Finalize your order in a few clicks.

2
I'm receiving my activation code

I'm receiving my activation code

You will receive your activation code by email within minutes. This is necessary to activate the service in the UMAY app (please check your spam folder).

3
I'm downloading the UMAY app

I'm downloading the UMAY app

Download the UMAY app to the parent's phone. Create an account with the same email used for the order and enter your activation code.

4
I'm turning on location services

I'm turning on location services

Finalize the activation in UMAY and pair your child's Geo Phone with your parent account. The pairing code can be found on the Geo Phone under Settings / UMAY Kids.

On-demand geolocation service The Phone Geo

Locate your child's The Phone Geo from the UMAY app.

€3.49/month
€3.99/month
No commitment
No commitment
On-demand child geolocation
Access via the UMAY app
Activation code sent by email
Cancellation possible at any time
Data processed solely for geolocation purposes

After subscribing, you will receive your code by email. Use the same email when creating your UMAY account.

What's Included

On-demand geolocation

Locate your child's The Phone Géo whenever you need to.

Access via the UMAY app

The service is accessed via UMAY, on the parent's phone.

No-commitment subscription

Monthly subscription, no commitment, cancellable according to the stipulated conditions.

Secure geolocation data

They are processed solely to enable geolocation

Geolocation designed to reassure, not to surveil

  • Without permanent follow-up

    You check the position when you need to.

  • No intrusive experience for the child

    No map, no free app on their phone.

  • An informed child

    The child is informed that geolocation can be activated by the parents.

  • Secured geolocation data

    They are processed solely to enable geolocation.

Partner

A service offered with our committed partner UMAY

A French partnership for families

To develop The Phone Géo, we chose to partner with UMAY, the leading French app for travel safety.

For several years, ...

For several years, UMAY has been supporting its users in their daily commutes with geolocation and alert tools and a network of over 8,500 Safe Places, identified locations where anyone can find help if they feel in difficulty. Today, more than 200,000 users trust UMAY to accompany them during their commutes, outings, or travels.

Our meeting was an obvious choice.

On one hand, UMAY works to make travel safer. On the other, The Phone supports families who want to protect their children from the effects of hyper-connection while gradually giving them more autonomy.

We share the same conviction: technology must be useful, reassuring, and respectful of its users.

Geolocation designed differently

With The Phone Géo, we have opted for on-demand geolocation.

Parents can find the phone's location when needed, without permanent tracking and without turning the phone into a surveillance tool. The child is informed of this possibility and maintains a simple and calm use of their phone.

To achieve this, we have developed a specific architecture adapted to The Phone ecosystem.

Our goal was clear: to maintain the promise of a protected phone, without free internet, without an app store, and without exposure to digital uses that can distract children.

We have also chosen a geolocation solution independent of the Google services usually used on conventional smartphones. Location data is thus used exclusively to provide the service expected by families and is not used to feed third-party advertising or commercial uses.

A first step

This partnership marks a first step between UMAY and The Phone.

We are already working on new initiatives aimed at supporting families in their travels, their digital autonomy, and their daily safety.

Because helping a child grow up also means allowing them to gradually gain freedom, in a framework adapted to their age.

UMAY Partner

For several years, UMAY has been supporting its users in their daily commutes with geolocation and alert tools and a network of over 8,500 Safe Places, identified locations where anyone can find help if they feel in difficulty. Today, more than 200,000 users trust UMAY to accompany them during their commutes, outings, or travels.

Our meeting was an obvious choice.

On one hand, UMAY works to make travel safer. On the other, The Phone supports families who want to protect their children from the effects of hyper-connection while gradually giving them more autonomy.

We share the same conviction: technology must be useful, reassuring, and respectful of its users.

Geolocation designed differently

With The Phone Géo, we have opted for on-demand geolocation.

Parents can find the phone's location when needed, without permanent tracking and without turning the phone into a surveillance tool. The child is informed of this possibility and maintains a simple and calm use of their phone.

To achieve this, we have developed a specific architecture adapted to The Phone ecosystem.

Our goal was clear: to maintain the promise of a protected phone, without free internet, without an app store, and without exposure to digital uses that can distract children.

We have also chosen a geolocation solution independent of the Google services usually used on conventional smartphones. Location data is thus used exclusively to provide the service expected by families and is not used to feed third-party advertising or commercial uses.

A first step

This partnership marks a first step between UMAY and The Phone.

We are already working on new initiatives aimed at supporting families in their travels, their digital autonomy, and their daily safety.

Because helping a child grow up also means allowing them to gradually gain freedom, in a framework adapted to their age.

Operating conditions

Namely

No. It requires a The Phone Geo that is turned on, charged, has an active SIM card, and is located in an area covered by the network. In the event of no network coverage, a breakdown, the phone being turned off, a dead battery, or a missing or inactive SIM card, the service may not work or may be inaccurate.

This is an additional point of reference for parents and does not replace the child's vigilance or parental supervision.

Frequently Asked Questions

How do I activate geolocation after I subscribe?

After subscribing, The Phone will send you an activation code by email. Download UMAY to your parent's phone, create your account using the same email address, enter the code, then pair your child's The Phone Geo.

I haven't received my code, what should I do?

The code is sent by email after subscribing to the service. Please check your inbox, then your spam folder. If you still cannot find it, contact The Phone support so we can assist you.

Can I cancel the service?

Yes. The service works with a monthly subscription, with no commitment. You can cancel it according to the stipulated conditions.

What happens if I cancel?

If you cancel the service, on-demand geolocation access will be disabled. You will no longer be able to locate your child's The Phone Géo from the UMAY app.

Can my child disable location tracking?

No. The child experience is supervised, and managed from the parent account in the UMAY app.

Are location data stored?

Geolocation is used only to allow the parent to obtain the location of the Phone Géo when the service is activated.

Location data is not intended to be stored longer than necessary for the proper functioning of the service. It may be temporarily processed to display the requested location, ensure technical transmission between The Phone Géo and the parent application, and guarantee the proper functioning of the service.

The Phone and its partner UMAY ensure that processed data is limited to what is strictly necessary, in compliance with applicable regulations on personal data protection.

Which number should I enter in UMAY?

The SIM card number of the child's Phone Geo, not the parent's.