Geolocation The Phone Geo - La Poste Mobile Customer
Free geolocation
No credit card required.
Service included with your eligible La Poste Mobile plan, with an indicative value of €47 / year. Any additional services may be subject to a separate offer.
Activate your geolocation service!
With The Phone geolocation service, you can locate your child's phone from your own phone, simply when you need to.
- This option was designed as an additional benchmark for parents, without turning the phone into a permanent surveillance tool.
Immediate activation
Geolocation The Phone Geo - La Poste Mobile Customer
Activate your included service
Included in your service
- On-demand geolocation, when you need it
- Access via UMAY
- Activation code sent by email
- No credit card
- Service valid as long as you remain eligible with your La Poste Mobile plan
How to activate your geolocation service
I'm entering the IMEI of my The Phone Geo
The IMEI is 15 digits long and can be found on the box label or by dialing *#06# on the phone. I enter the IMEI in the "promo code" field. If the IMEI is recognized, the service will be free of charge (reduced to €0) thanks to a 100% discount.
I'm receiving my code
The phone sends me a code by email (remember to check your spam folder). This is necessary to activate the service in the UMAY app (remember to check your spam folder).
I'm downloading the UMAY app
Download the UMAY app to the parent's phone. Create your account with the same email address used when ordering and enter your activation code.
I'm turning on location services
Finalize the activation in UMAY and pair your child's The Phone Geo with your parent account. The pairing code can be found on The Phone Geo under Settings / UMAY Kids.
What's Included
Activation included subject to IMEI recognition
If your IMEI is recognized, the service is activated with a final amount of €0.
On-demand geolocation
Find your child's Phone Geo location whenever you need to.
Access via the UMAY app
The service is used from UMAY, on the parent's phone.
Secured geolocation data
They are processed solely to enable geolocation.
Geolocation designed to reassure, not to spy
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Without ongoing monitoring
You check the position when you need to.
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No intrusive experiences for the child
Neither a card nor a free app on his phone.
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An informed child
The phone displays a message indicating that geolocation can be activated by parents.
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Secured geolocation data
They are processed solely to enable geolocation.
A service offered with our dedicated partner UMAY
A French partnership serving families
To develop The Phone Géo, we chose to partner with UMAY, the leading French app for travel safety.
For several years, ...
For several years, UMAY has been supporting its users in their daily commutes with geolocation and alert tools, and a network of over 8,500 Safe Places – identified locations where anyone can find help if they feel unsafe. Today, over 200,000 users trust UMAY to accompany them during their commutes, outings, or travels.
Our meeting was an obvious match.
On one hand, UMAY works to make travel safer. On the other, The Phone supports families who want to protect their children from the effects of hyper-connectivity while gradually giving them more autonomy.
We share the same conviction: technology must be useful, reassuring, and respectful of its users.
Geolocation designed differently
With The Phone Géo, we have opted for on-demand geolocation.
Parents can find the phone's location when they need it, without permanent tracking and without turning the phone into a surveillance tool. The child is informed of this possibility and maintains a simple and peaceful use of their phone.
To achieve this, we have developed a specific architecture adapted to The Phone universe.
Our goal was clear: to keep the promise of a protected phone, without open internet, without an app store, and without exposure to digital uses that can distract children.
We also chose a geolocation solution independent of the Google services typically used on classic smartphones. Location data is therefore used exclusively to provide the service expected by families and is not used to feed third-party advertising or commercial uses.
A first step
This partnership marks a first step between UMAY and The Phone.
We are already working on new initiatives designed to support families in their travels, digital autonomy, and daily safety.
Because helping a child grow also means allowing them to gradually gain freedom, within a framework adapted to their age.
For several years, UMAY has been supporting its users in their daily commutes with geolocation and alert tools, and a network of over 8,500 Safe Places – identified locations where anyone can find help if they feel unsafe. Today, over 200,000 users trust UMAY to accompany them during their commutes, outings, or travels.
Our meeting was an obvious match.
On one hand, UMAY works to make travel safer. On the other, The Phone supports families who want to protect their children from the effects of hyper-connectivity while gradually giving them more autonomy.
We share the same conviction: technology must be useful, reassuring, and respectful of its users.
Geolocation designed differently
With The Phone Géo, we have opted for on-demand geolocation.
Parents can find the phone's location when they need it, without permanent tracking and without turning the phone into a surveillance tool. The child is informed of this possibility and maintains a simple and peaceful use of their phone.
To achieve this, we have developed a specific architecture adapted to The Phone universe.
Our goal was clear: to keep the promise of a protected phone, without open internet, without an app store, and without exposure to digital uses that can distract children.
We also chose a geolocation solution independent of the Google services typically used on classic smartphones. Location data is therefore used exclusively to provide the service expected by families and is not used to feed third-party advertising or commercial uses.
A first step
This partnership marks a first step between UMAY and The Phone.
We are already working on new initiatives designed to support families in their travels, digital autonomy, and daily safety.
Because helping a child grow also means allowing them to gradually gain freedom, within a framework adapted to their age.
Frequently Asked Questions
How do I activate my La Poste Mobile service?
Enter your The Phone Geo IMEI as a promo code. If recognized, the service will be set to €0. You will receive a code by email, then download UMAY to complete the process.
Where can I find my IMEI?
The IMEI consists of 15 digits, found on the box label or by dialing *#06# on the phone.
Why isn't my IMEI working?
Your The Phone Geo may not be recognized, the IMEI may have already been used, or you may not be on the correct activation path. Check the information entered, then contact support if needed.
Should I enter my credit card information?
No, if your IMEI is recognized and the final amount is €0. In this case, you will not be asked for a bank card to complete the activation.
I haven't received my code, what should I do?
The code is sent by email after your activation is validated. Please check your inbox, then your spam folder. If you still can't find it, please contact The Phone support so we can assist you.
Which email should I use in UMAY?
Use the same email address that you provided when activating on The Phone website. This will ensure that your service is correctly linked to your UMAY account.
Which number should I enter in UMAY?
Enter the SIM card number of your child's The Phone Geo, not the parent's phone number.
What happens if my LPM offer is no longer eligible?
Access to geolocation will be disabled.
Can my child disable geolocation?
No. The child’s experience remains supervised: service management is done from the parent account in the UMAY application.